The digitisation of ID-systems promises to improve public service delivery, reduce fraud and limit costs. However, in reality, the digital ID registration and issuing bureaucracies face immense technical and resource constraints, as well as ethical and political challenges when implementing the new digitized agenda. CERTIZENS researcher and former assistant professor at the University of Copenhagen Toke Møldrup Wolff explains the implications and empirical effects of the new digitized ID system in Uganda.
Empirical case story in the beginning of the episode by Martin Buhamizo.